Refund Policy

All services sold through YouTube Services are digital products. Orders begin processing automatically after payment, so refund eligibility depends on the situation. Here is what you need to know.

When Refunds Are Available

• Technical issues on our end: If we cannot start or deliver your order due to a system error, maintenance, or technical problem, you are eligible for a refund.
• Drops on warranty-covered orders: If a completed order with an active warranty experiences a significant, irrecoverable drop, you can request a refund.
• Unmet service terms: If we fail to deliver the service as described on the service page or FAQ, a refund will be offered.
• Incorrect link with no response: If you submit a wrong link and do not respond to our correction request within 6 days, the order will be refunded automatically.

When Refunds Are Not Available

• Orders already in progress: Once processing starts, we cannot reverse or cancel the order. Keep this in mind before purchasing.
• Deleted content or closed accounts: If you delete the video, post, or close the account after placing an order, we cannot issue a refund. That is outside our control.
• Completed orders: Finished orders with no active warranty are non-refundable. Our services are digital products and cannot be "returned."
• Simultaneous orders from multiple providers: If you buy the same service from another provider at the same time, warranty and refund do not apply.
• Platform-side changes: Drops caused by algorithm updates, policy changes, or platform restrictions are not eligible for refund.

How to Request a Refund

Step 1: Contact us through the contact page and describe the issue in detail. Include your order number and the link you used.

Step 2: Our team will review your case and check whether it falls within our refund policy.

Step 3: If approved, your refund will be processed through the original payment method. In some cases, we may offer a service re-delivery or refill instead.

Approved refunds are processed within 15 business days, depending on your bank or payment provider.